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Technology Solutions

Technology Solutions

OfficeMax's Workplace Technology solutions are about increasing both the individual and organisation's productivity in the workplace. We take the time to understand not only how your business and people currently operate, but more importantly, how you want to operate. We have the experience and know how that can offer you an integrated solution across hardware and software platforms, to help increase productivity in the workplace and all within a budget that suits you.

What can we do for you?

Vender Neutral Solutions

Our ability to source non contract requests across multiple vendor and product solutions means you always get the best outcome for you and your business. We also look beyond our current service to support supplier consolidation initiatives.

Project Management

As an extension to your established IT support business units we offer additional, pre-staging, recycling and project management resources to assist you in executing to your project outcomes.

Ordering Efficiencies

We can bundle hardware, warranty and freight under a single order code to elevate admin time for procurement. We also have a procurement methodology to purchase outside our core range so you get the right solution for your specific needs.

Leveraging Vendor Partnerships

In conjunction with your existing relationships, we will present business cases for special project pricing, facilitate product evaluations, and engage industry solution experts when required.

Distribution & Pre-delivery Services

To compliment your negotiated vendor relationships we will stock your core technology items, user bundles and system builds within our distribution centres. This creates greater efficiencies for your procurement team and increased end user satisfaction. These items can be pre-imaged, asset tagged and ready for next business day delivery.

 

 

What type of customers we can service?

We service all types of businesses and workplaces - whether you’re a small independent business, require a solution for a national team across multiple offices or looking for the next innovative technology to enable a more interactive learning environment for your students, we can help. No budget or need is too big or too small.

 

Why are we successful?

We have a team of OfficeMax Technology Specialists placed all over the country, on hand and ready to work with you to deliver the best solution. The team will sit down with you face to face or over the phone to clearly understand your budget, objectives and overall business needs. They’ll then map out a detailed plan with the wider OfficeMax team as well as key partners and present back a customised recommendation.

Our extensive network of partners also ensures ongoing support beyond your purchase and implementation - this covers things like training for the team and system or hardware upgrades as required. Our warranty support also provides peace of mind that you’ve made the choice - we have strong relationships with market leading technology support providers that can offer same day replacement and on-site repairs if you ever do run into any issues.

What do you benefit from our services?

Our team are at the forefront of understanding the latest technology products and solutions - we make it our business to continually stay up to date of where the market is headed and how more importantly, how this fits in with our customers needs. Our ongoing support guarantees that you’re never left in the dark - whether it’s through day to day contact with your client executive or account manager or more in depth conversations with one of our specialists or partners, we’re always on hand to help. Budget and financial assistance - from helping spread large payments over extended periods of time or financing the entire project.